PRIVACY POLICY:

Effective Date: March 22, 2025

At Wild Glow, your privacy matters. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with us online. By using our site, you agree to the practices described below.

1. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, or legal obligations. Any changes will be posted here with an updated “Effective Date.” We encourage you to check this page regularly.

2. How we may collect your information & how we may use it

We collect personal information directly from you, automatically through your device, and from third parties. We use this information to process orders, personalize your experience, provide customer support, and send marketing communications (if you opt in).

3. Information We Collect

We collect the following categories of personal information:

• Name, email address, shipping/billing address, and phone number
• Payment details (processed securely via third-party providers)
• Order history and communication preferences
• Device information, IP address, browser type, location, and interaction data

4. Information Collected Directly From You

You may provide information when:

• Placing an order
• Creating an account
• Signing up for emails
• Filling out a form or contacting us

5. Information About Your Usage

We collect data about how you use our site, including:

• Browsing behavior
• Time spent on pages
• Click activity
• Shopping cart activity

This helps us improve user experience and site performance.

6. Information from Third Parties

We may receive information from:

• Payment processors (e.g., Shopify Payments, PayPal)
• Email platforms (e.g., Klaviyo, Mailchimp)
• Advertising or analytics partners (e.g., Google Analytics, Facebook)

This info helps us understand how you interact with our brand and deliver better service.

7. How We Use Your Information

We use personal data to:

• Fulfill and deliver orders
• Provide customer service
• Improve our website and services
• Communicate with you (only if you opted in)
• Prevent fraud and protect our business

8. Cookies

We use cookies and similar tracking technologies to enhance your experience. Cookies allow us to:

• Save your preferences
• Keep your cart updated
• Understand site usage

You can disable cookies in your browser settings, but some features may not function properly.

9. How We Disclose Personal Information

We may share information with trusted third parties for the following reasons:

• Payment processing
• Shipping and order fulfillment
• Email marketing and analytics

We never sell your personal data.

10. Do Not Disclose Sensitive Info

Please do not submit sensitive personal data (e.g., medical information, social security numbers) through our site. We do not request or process such information.

11. User-Generated Content

If you post content on our site or social platforms (reviews, photos, etc.), it may be visible publicly. Please only share content you’re comfortable making public.

12. Third-Party Websites & Links

Our website may link to third-party sites. We’re not responsible for the privacy practices or content of those sites. Always review their privacy policies before sharing info.

13. Children’s Data

Wild Glow does not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it immediately.

14. Security & Retention of Information

We use industry-standard security measures (like SSL encryption) to protect your data. Your information is retained as long as necessary to fulfill the purposes outlined here, or as required by law.

15. Your Rights

Depending on your region, you may have the right to:

• Access, correct, or delete your personal data
• Request data portability
• Restrict or object to processing
• Withdraw consent at any time
• Manage email and communication preferences

To make a request, contact us at www.wildglow.shop/pages/contact-us

16. We Will Not Discriminate

We will never deny products, services, or pricing based on your exercise of privacy rights. We love all people—all shapes, colors & sizes….but we really love dragons the most🐲

17. Complaints

If you have a privacy-related concern, please contact us at www.wildglow.shop/pages/contact-us

If unresolved, you may contact your local data protection authority.

18. International Users

Our site is operated from the U.S. If you’re visiting from outside the U.S., your information will be transferred and processed according to U.S. law.

19. Contact

For questions about this Privacy Policy or your data, please contact us at:

Wild Glow SuperFruit Skincare

www.wildglow.shop

wildglowsuperfruit@gmail.com

203 Liberty Street (Apt. 2) Franklin, PA 16323